![]() ![]() The rules for agent handover or transferring a user to another conversation flow can be defined manually or the bot can be trained on these answers. To use a WhatsApp chatbot to its full potential and make the deployment seamless, you should choose a Customer Messaging Software that has native integration with WhatsApp Business API and enables you to build and deploy chatbots on WhatsApp without any third-party tool.Ĭhoosing a Customer Messaging software will not only save the cost of building the chatbot but will also save considerable time and effort while deploying the chatbot on WhatsApp or on other messaging channels. If the chatbot does not find the right answer or the user wants to talk to an agent, the chat will be transferred to an agent. GPT 3 (Generative Pre-trained Transformer 3) is a state-of-the-art language generation model developed by OpenAI. With the help of our WhatsApp for Business solution, you. When a user sends a message to your business’s WhatsApp number, the chatbot will pick up that conversation, analyze it, search for the most relevant answer and respond to the query. Todays chatbot providers like Konverse AI offers easy and hassle-free access to WhatsApp Business API. The other providers like LinkMobility, Kaleyra Cloud, and Sinch offer the use of either a number given by the company. ![]() Twilio and MessengerPeople are two of the most dynamic providers, with the scope of scaling multiple mobile numbers as per requirement. A WhatsApp chatbot works similar to chatbots on any other messaging channel. The WhatsApp Business API enabled providers, on the other hand, require no integration. ![]()
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